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Privacy Policy

 

Last updated 28.03.23

 

Our contact details 

Name: Karen Bennett

E-mail: hello@kb-graphicdesign.com

 
The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics, for example, your name, your business name and your contact details including email address and/or telephone number

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reasons:

  • To contact you regarding your business enquiry or for ongoing work with you

  • To contact you for marketing purposes

We use the information that you have given us in order to contact you about the above.

We do not share this information with any other organisation or individuals.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

 

How we store your personal information 

Your information is securely stored. 

We keep your email address and/or telephone number for 2 years. We will then dispose your information by deleting it from our systems.

 

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at hello@kb-graphicdesign.com if you wish to make a request.

 

Privacy and Cookies

Use of Our Site is also subject to our Cookie Policy.

Our website uses cookies. Cookies are pieces of code that allow small amounts of information to be passed from your internet browser to our web server. We use third party cookies, serving several purposes. We use the following types of cookies:

  • Necessary cookies - help the site to run properly (when they are strictly necessary cookies it means their only function is to help the site work).

  • Performance cookies - help us understand and analyse how site visitors use the site.

  • Analytical cookies – help us to understand how visitors interact with the site. These cookies help provide information on metrics, for example, the number of visitors, bounce rate, etc.

  • Advertising cookies - tailor online adverts to reflect the content you have previously browsed and help inform us about your interests so we can show you relevant adverts

 

All data passed by cookies is anonymous and will never contain your name, address, telephone number or payment details.

Cookies enable us to:

  • Estimate our audience size and usage pattern,

  • Store information about your preferences, and so allow us to customise our site according to your individual interests;

  • Speed up your searches,

  • Recognise you when you return to our site.

 

Functional Cookies

Cookie: _fbp

Duration: 1 month

Description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

 

Cookie: _ga

Duration: 1 month

Description: Used to distinguish users and to distinguish sessions for a user.

 

Cookie: _gid

Duration: 24 hours

Description: Used to distinguish users and to distinguish sessions for a user.

 

Cookie: _gcl_au

Duration: 3 months

Description: Takes information in ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.

 

Cookie: _gat_gtag_

Duration: 1 minute

Description: This cookie does not store any user information, it's just used to limit the number of requests that have to be made to doubleclick.net.

 

Cookie: _hjSessionUser_

Duration: 7 days

Description: Ensures data from subsequent visits to the same site are attributed to the same user ID.

 

Cookie: _hjSession_

Duration: 30 mins

Description: Ensures subsequent requests in the session window are attributed to the same session.

 

Cookie: _hjAbsoluteSessionInProgress

Duration: 30 mins

Description: Used to detect the first pageview session of a user.

 

Cookie: _hjFirstSeen

Duration: 30 mins

Description: Identifies a new user’s first session.

 

Cookie: consentCookie

Duration: 30 days

Description: Confirmation of acceptance of functional cookies

 

We can only use cookies with your permission. You will be prompted by a message (our “cookie banner”) when you first visit our website where you can choose to accept or decline our cookies. You can update your cookie settings at any time by revisiting the cookie banner.

If you do not want to accept cookies, you can also change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. Some third parties also allow you to disable cookies directly with them (for example, you can disable Google Analytics on their website). For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@kb-graphicdesign.com. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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